Meet the Team

Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional. At The West Tennessee Hearing Aid Center, we pride ourselves on developing long-term relationships with our patients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment. We believe that Better Hearing means Better Living!

Randy Williams


Randy Williams and his wife, Betty, want to extend a warm welcome to all who visit the West Tennessee Hearing Aid Center. Randy is Board Certified in Hearing Instrument Sciences with fourteen years experience in the West Tennessee area. He is a native of Crockett County where he and Betty make their home now on the family farm. A graduate of Memphis State University, where he met Betty, also an alumni of  MSU, they enjoy not only Tiger basketball but all area sports.

Jamie Martin


Jamie Martin is a Board Certified Hearing Instrument Specialist licensed in Tennessee. She received her Bachelor of Science in Organizational Leadership from Union University in Jackson, Tennessee. Jamie and her husband, Bobby, are Vols fans who enjoy going to the games. She has lived in this area her entire life and enjoys helping her community hear better.

Kristen Deaton


Kristen Deaton is a Hearing Instrument Specialist licensed in Tennessee. She was raised in Humboldt, TN where she attended and graduated from Humboldt High School.  She received her Bachelor of Science in Business Administration from the University of Memphis. When she’s not working, Kristen enjoys spending time with her little girl, Alivia and husband Brandon. She values the friendships of the patients she sees and considers it a privilege to provide hearing health care.

Melissa Clark


Melissa Clark enjoys helping to serve the needs of all our patients as the Practice Administrator. She has lived in this area all her life. Melissa is a graduate of South Side High School and attended Jackson State Community College. When not at work she loves spending time with her family and husband Cameron and son Tanner.

Amy Vaughn


Amy Vaughn enjoys helping serve the needs of our patients as Patient Care Coordinator. She moved here from Nashville and has grown to love the area. Outside of work she is a running enthusiast, loves being outdoors and spending time with her family.

Melissa Clark

Vickie Cooper

Vickie Cooper enjoys helping serve the needs of our patients as a Patient Care Coordinator. She grew up in Lake County but moved to Jackson approximately 15 years ago. Vickie is a graduate of Union University with a BS degree in Psychology. She is happily married to Scott Cooper and they have 3 wonderful children, Cana, Hallie & Jase. Outside of work, she enjoys volunteering at local outreach programs, reading, and doing outdoor activities such as running & jet skiing in summer months.

Visit one of our locations to learn more about our hearing aids – Jackson, Lexington, Union City, Dyersburg, Milan & Selmer.

Main Office

135 Stonebridge Blvd.
Jackson, TN 38305
731-215-2115 or 888-246-0988

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